Frequently Asked Questions

Choose a topic you want to learn more about

Electricity packages

Which electricity plan should you choose for your home?

Signing an Electricity Contract

What should you consider when signing an electricity supply contract?

Electricity Usage and invoices

How do I pay my electricity bill? Where can I view my electricity usage history?

Green electricity

What is green electricity, and why should you choose it for your home?

Public EV Charging

How do I start charging on Enefit’s public EV charging network?

Granting user rights to third parties

What is the granting of rights of use to other persons?

Power outages and disruptions

What should you do if the electricity goes out at home?